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PRIVACY POLICY

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1. General Information

The protection of your personal data is important to us.

This Privacy Policy explains how KÖRPERKLEID collects, uses and protects personal data when you visit our website or purchase products through our online shop.

Personal data means any information relating to an identified or identifiable person, such as your name, address, email address or payment information.

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2. Responsible Party

The responsible party for data processing on this website is:

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KÖRPERKLEID
Lena Hahn
Hamburg, Germany

Email: kontakt@koeperkleid.de

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3. Visiting Our Website

When you visit our website, certain technical information is automatically processed by our website provider.

This may include your IP address, browser type, operating system, device information, date and time of access and information about how the website is accessed.

This information is processed to ensure the secure and reliable operation of the website, to prevent misuse and to maintain website functionality.

Our website is hosted and operated using services provided by Wix.com. Wix may process personal data in connection with the provision, security and operation of its services.

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4. Orders and Purchases

When you place an order through our online shop, we collect and process the information necessary to process your purchase.

This may include:

  • first and last name

  • billing and delivery address

  • email address

  • order details

  • payment-related information

  • communication relating to your order

We use this information to process and fulfil your order, arrange delivery, provide customer service and comply with legal obligations relating to accounting and taxation.

The legal basis for this processing is the performance of the contract and compliance with legal obligations.

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5. Payment

We offer PayPal and credit card payment through our online shop.

When you choose PayPal, payment-related data is processed by PayPal in order to process the payment.

For credit card payments, payment data is processed by the payment service providers integrated into our Wix shop. We do not store complete credit card details ourselves.

Payment service providers process personal data in accordance with applicable data protection regulations and their own privacy policies.

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6. Contact

If you contact us by email or through a contact form, we process the information you provide in order to respond to your enquiry.

This may include your name, email address and the content of your message.

We use this information to handle your enquiry and any related communication.

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7. Cookies

Our website uses cookies and similar technologies.

Some cookies are technically necessary for the operation, security and functionality of the website and online shop.

Wix uses essential cookies to provide website functions, maintain security and ensure the reliable operation of the website.

If non-essential cookies or similar technologies are used, we will request your consent where required by law.

You can manage your cookie preferences through the cookie settings provided on our website.

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8. Analytics and Marketing

We do not use Google Analytics on our website.

We do not operate a newsletter and do not use the data collected through our shop or contact forms for newsletter marketing.

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9. Instagram

Our website contains a link to the KÖRPERKLEID Instagram profile.

The link does not embed an Instagram feed or social media plugin on our website.

When you click the link, you leave our website and are directed to Instagram. From that point onwards, the processing of personal data is governed by Instagram/Meta's own privacy policy.

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10. Data Sharing

We only share personal data with third parties where this is necessary to operate our website, process orders and payments, deliver products, comply with legal obligations or where you have given your consent.

Depending on the service used, this may include:

  • Wix as our website and shop provider

  • PayPal for payment processing

  • payment service providers used for credit card payments

  • shipping and delivery providers

  • accounting or tax-related service providers, where required

 

11. Data Retention

We retain personal data only for as long as necessary for the respective purpose.

Data relating to purchases, invoices and business transactions may be retained for longer periods where required by statutory retention obligations.

Once these periods have expired, the relevant data will be deleted unless there is another lawful reason for continued storage.

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12. Your Rights

Under applicable data protection law, you have the right to:

  • request access to your personal data

  • request correction of inaccurate or incomplete data

  • request deletion of your personal data where legally applicable

  • request restriction of processing

  • object to certain types of processing

  • request data portability where applicable

  • withdraw consent at any time where processing is based on consent

You also have the right to lodge a complaint with a competent data protection supervisory authority.

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13. Data Security

We use appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing data online can guarantee absolute security.

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14. Changes to this Privacy Policy

We may update this Privacy Policy when necessary, for example if our website, services or legal requirements change.

The current version published on this website applies.

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